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Worst practice I’ve ever experienced

Story from nhs.uk

"Worst practice I’ve ever experienced "

About: Worthing Medical Group

Can’t get appointment either face to face or via phone they triage you without speaking to you and are willing to leave you breathless for a week. So their option are to sent you to A&E so now I have to wait there for a couple of hours just to speak with a doctor

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Responses

Response from Worthing Medical Group 2 weeks ago
Worthing Medical Group

Submitted on 15/04/2024 at 16:42
Published on nhs.uk at 16:42

Hello Sarah,

I am unable to comment about your case personally due to data protection and you leaving your name visible. However, I do apologise for the disatisfaction caused and have escalated your concerns to the GP.

Kind Regards

Patient and Clinical Services Manager

Worthing Medical Group

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