"Appalling waiting times for oculoplastics"

I was referred by my GP in september after developing a charlazion on my right eye. Not only was it unsightly but it was also painful. I had to stop wearing my contact lenses and attended their emergency department. I was told by the Dr that there were hundreds of people waiting for the same procedure and that I would have to go home and wait for an appointment. I went back to my GP after developing another charlazion on my left eye. Due to the size and location of the charlazia ( upper centre lids), it started to affect my sight. Also my eyelids felt very heavy at times. Despite my GP chasing up the referral they replied that it was common for multiple charlazia to appear. They did not bother to ask for a picture and just expected me to put up with it. My mental health has suffered immensely. I cant bear going out and meeting up with friends. I work for the NHS and have been so tempted to take time off work. I also have a toddler to look after home. It's January now and I still havent heard from them.