"Poor service"

Appointment booked in adavance, arrived on time to the brierley hill medical centre, absolute fiasco on the medical centres own car park, people abandoning there cars in places that were not parking bays making it impossible to pass, called the centre to inform them and was told was ok to still come to appointment even tho i was now going to be late due to inconsiderate others blocking clearly marked non stoping areas with there cars, managed to exit the car park after 10minutes of waiting for a car to be moved from the exit lane, to be told the appointment could not go ahead due to being late( after calling them to report on absolute joke of a car park). Baby is 6 weeks old and is a ongoing concern with the medical centre. Appointment now missed and no help or consideration from reception staff at the gp dept. Absolute disgrace.