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"bizarre"

About: Thursby Surgery

Go to the hospital for tests they recommend 2 tablets.

Go to the chemist for a different prescription and he says we have one here thats been here for 3/4 weeks??

I get it and find its the one recommended by the hospital !!

So the staff at Thursby etc had prescribed it but neglected to tell me ?????

if i hadnt gone for another reason i would nt have known !!!!! incompetence and arrogance beyong belief.

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Responses

Response from Thursby Surgery 2 weeks ago
Thursby Surgery
Submitted on 15/04/2024 at 12:22
Published on nhs.uk at 12:22


Thank you for your review.

I am sorry that you feel this way about the Practice.

The staff work long and hard to provide the best service possible with the available resources.

If you would like to discuss anything further at all, please could you contact the surgery on 01282 911430 and ask to speak with Lauren our Complaints Mediator who will be happy to investigate your concerns.

Many thanks,

Abbie Field

Senior Medical Administrator

Thursby Surgery

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