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"Everyone involved was brilliant"

About: Borders General Hospital / Accident & Emergency Borders General Hospital / Paediatrics (Ward 15) Scottish Ambulance Service / Emergency Ambulance

(as a parent/guardian),

My son overshot a jump on a steep downhill section near the top of the trail, didn't see him fall or land as I was slightly back but saw his bike bounce upwards behind the jump. Rode over the jump and saw him lying motionless half on/half off the trail. Son was unresponsive and making gurgling/snoring noises. Very scared and concerned at this point so tried to keep him still and called an ambulance - after a while police arrived at the top of the trail, then mountain rescue then the ambulance service.

My son had woke up after a few minutes and a doctor from a hospital in Glasgow had stopped to help too. Everyone involved was brilliant. Mountain rescue were great - a doctor from the local hospital was part of their team so along with the police they really helped put us all at ease.

My son was immobilised and carried down to the waiting ambulance, then transferred to the local hospital. In the A&E he was fully assessed where it was found he had a broken collarbone. Despite being given strong painkillers he was still in a lot of pain then started vomiting so it was decided to admit him to the children's ward so they could keep an eye on him try and control his pain.

Staff in the ward were amazing- they looked after my son and they looked after me too. They explained everything that was going on and why they were doing them - they involved my son in everything and went out of their way to be nice to all of us, including the rest of the family who by then travelled to the hospital too.

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Responses

Response from Martin Esposito, Consultant Paramedic - Major Trauma, Clinical Directorate, Scottish Ambulance Service last week
Martin Esposito
Consultant Paramedic - Major Trauma, Clinical Directorate,
Scottish Ambulance Service
Submitted on 16/04/2024 at 16:14
Published on Care Opinion at 16:14


picture of Martin Esposito

Hi Allan904

I was really sorry to hear about your son's accident.

It must have been an extremely frightening experience for you, especially the remoteness of the location. From an ambulance perspective, it can be really difficult to reach patients in remote locations, provide care and extricate patients to the ambulance. However, we work closely with our partners such as Police Scotland, Mountain Rescue teams and the Scottish Fire and Rescue Service. I was glad to hear that this worked well for your son and with the help of bystanders, all of the emergency services were able to reach your son, care for him and get him safely to the ambulance and then onto hospital.

I hope he is recovering well and is able to get back on the trails soon.

Thanks so much for sharing and feeding back.

Martin.

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Response from Alan Milne, Clinical Nurse Manager, NHS Borders 5 days ago
Alan Milne
Clinical Nurse Manager,
NHS Borders
Submitted on 24/04/2024 at 09:01
Published on Care Opinion at 09:01


Morning Allan904,

Sorry to hear about your son's accident on the trail. To see him in a vulnerable situation must have been worrying for all. It is great to hear that you experienced such great care from all involved from start to finish. I hope your son is on the mend now and will be back on the trails in no time.

Alan

Clinical Nurse Manager

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