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The care I received was second to none

Posted By Roisin826

"The care I received was second to none"

About: South West Acute Hospital / Maternity care

(as a service user),

I recently had my 2nd baby in the SWAH. I had to stay in hospital a week before having her as she was breach. The care I received from each midwife and sister on ward was second to none. Their professionalism and understanding  didn’t go unnoticed. I can’t thank them enough for how they made me feel from the minute I entered. 

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Responses

Response from Brenda McCabe, Lead Midwife of Southern Sector of WHSCT, Maternity, WHSCT last week
Brenda McCabe
Lead Midwife of Southern Sector of WHSCT, Maternity,
WHSCT

Submitted on 16/04/2024 at 14:56
Published on Care Opinion at 14:56

Congratulations Roisin826

I am delighted that you had such a positive experience within our maternity services during your pregnancy, delivery and postnatal care. This is our goal for every maternity care service provider and I thank you for taking the time out of what am sure is a busier household with your second baby...to share your experiences. I will ensure that the wider team is advised of your wonderful feedback so that we can continue to provide this standard of care to all.

Best wishes good health and happiness to you and your entire family.

Kind Regards

Brenda McCabe

Lead Midwife of Southern Sector of WHSCT Maternity Services.

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Response from Mairead McKenna, Midwifery Sister SWAH, Western Health & Social Care Trust last week
Mairead McKenna
Midwifery Sister SWAH,
Western Health & Social Care Trust

Submitted on 16/04/2024 at 15:10
Published on Care Opinion at 15:10

Dear Roisin826

Congratulations on the birth of your second baby.

Thank you so much for taking the time to write such lovely feedback regarding the care you received recently in the maternity unit.

I am so delighted that your experience was positive and I will pass on your kind words to the wider maternity team.

I wish you and your family the very best.

Kind Regards

Mairead McKenna

Midwifery Sister

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Response from Ali Ferguson, Community Midwife Team Lead for SWAH/OHPCC, Maternity, WHSCT last week
Ali Ferguson
Community Midwife Team Lead for SWAH/OHPCC, Maternity,
WHSCT

Submitted on 17/04/2024 at 13:55
Published on Care Opinion at 13:55

picture of Ali Ferguson

Good Afternoon Roisin 826,

Congratulations on the birth of your baby and thank you for taking the time out to share your lovely feedback.

I am delighted to hear that the care we provided was received so well and will ensure that your comments are shared with the wider Maternity team.

I would like to send you and your family my very best wishes.

Kind Regards

Ali Ferguson

Community Midwife Team Lead

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