"Most pleasant, friendly, and helpful nurses and…"

Attended Accident and Emergency (a&e) this Saturday morning at about 09:15, concerned about minor chest pains that had been occasionally occurring over 5 weeks. Virtually everyone was pleasant, friendly, and helpful. Within 15 minutes had an ecg, given by the one nurse who was the only exception. She was polite & busied herself with preforming the ecg, only perhaps lacking the friendliness of the other nurses and staff. The Triage nurse was most friendly, jolly, and efficient. After a while I was admitted to the Same Day Emergency Care unit (sdec), which was quieter than a&e and more comfortable. Again, all the nurses and staff were great. Gave a blood sample to test for Troponin. Unfortunately, the earlier a&e ecg data couldn't be found, but that wasn't any problem as another ecg was easily performed in sdec. After a chest X-ray and speaking to a doctor, I was discharged at about 14:00. While in sdec I was given a cup of tea and light lunch.

Having had a heart attack and triple bypass surgery 7 years ago, I'd taken a good book to read and was therefore well prepared for the inevitable, but understandable, waiting for test and for the doctor's diagnosis.

Therefore, giving my big thanks to all Stepping Hill nurses and staff today for making my visit as pleasant and comfortable as possible in a&e and sdec.