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"We will never forget you all"

About: Craigavon Area Hospital / Neonatal Unit

(as a parent/guardian),

Our daughter was born in the Royal Hospital, Belfast, at 31 weeks and critically ill. After two very challenging months our daughter was moved to Craigavon Hospital NeoNatal ward, where she spent a further 40 days until dischargel.

Initially very nervous about the transition from Belfast to Craigavon after our daughter's traumatic arrival into this world, she settled so well and continued to thrive under the outstanding care of each NeoNatal staff member.

On arrival to CAH, our daughter was assigned to her nurse, Janice.  As well as being a fantastic nurse, Janice's patience, calm attitude, friendly smile and over all presence around our daughter brought her on leaps and bounds. She also ensured our daughter finally got to meet her siblings in the most special way! Janice cared for our daughter on both day and night shifts which was a huge comfort to us. 

A very special mention also to Séanna who continuously went out of her way to support not only our daughter, but us as parents.  To see your baby in the care of such a gentle, skilled nurse and to know that no question was ever stupid brought us a lot of reassurance especially as we got closer to discharge. 

Thank you to Donal for your positive attitude and encouragement to both our daughter and us throughout our journey in Neonatal. 

It has been a pleasure to meet so many outstanding medical professionals in CAH Neonatal and we will never forget your time, patience and care for out daughter on her very special journey. 

Thank you to Una, Jane, Candice, Karleigh, Chloe, Siobhan, Michaela, Danielle, Melissa, Eimear, Emma-Jane, Ruth, Shelley, Luke, Daniel, Kirsty, Louisa, Caroline, Kate, Nikki, Meaghan, Lisa, Marissa, Catherine, Joanne, Colm, Sharon, Pauline, Lynsey, Janice, Michelle and Niamh. 

We will never forget you all.

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Responses

Response from David Grier, Consultant Paediatrician and Neonatologist, Craigavon Neonatal Unit and Blossom Children's Centre, Southern Health and Social Care Trust last week
David Grier
Consultant Paediatrician and Neonatologist, Craigavon Neonatal Unit and Blossom Children's Centre,
Southern Health and Social Care Trust

I look after sick babies and children.

Submitted on 16/04/2024 at 13:57
Published on Care Opinion at 13:57


picture of David Grier

Thank you so much for taking the time to write this lovely feedback about your daughter's journey through the neonatal units in Belfast and Craigavon. I am delighted to hear that she is doing so well and is now home to meet the rest of her family.

I am pleased that you got support and care from our great neonatal nurses. I will let each of them you have named know about your thanks.

I wish you and your family all the best, David

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Response from Una Toland, Ward Manager, Neonatal Unit , Craigavon Area Hospital, Southern Health and Social Care Trust last week
Una Toland
Ward Manager, Neonatal Unit , Craigavon Area Hospital,
Southern Health and Social Care Trust
Submitted on 17/04/2024 at 09:51
Published on Care Opinion at 09:51


picture of Una Toland

Good morning Donaghy

We cannot underestimate the anxiety and worrying time you had as a family having a sick new born baby and then having to move to another unit.

As a team, we are delighted you found the transition to neonatal in Craigavon, smooth and welcoming and it is reassuring to read all your positive feedback on the qualities of the neonatal nurses whom you got to know during your stay.

What a special day, when your children got to meet their new sister for the first time.

We wish you all the best at home with your family around you.

Your feedback has been shared with our team and thank you for taking time to post your thoughts

Regards

Una

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