"Mostly great experiences!"

As with any dealings where you might encounter a different person every time, this surgery is no different. I've found the doctors to be knowledgeable and empathetic, listening to what I've got to say and treating me appropriately and respectfully with regards to my conditions.

Of course, there is a rare experience, for example, with a certain practice nurse as she was very dismissive of my complaints with an air of knowing better than me as though she's lived with my chronic conditions as long as, or longer, than I have.

Overall, I think this surgery is pretty good! As someone who often has to deal with the GP due to chronic conditions, I do appreciate the ability to send in an online form describing my issues - these are often responded to the same day with an appointment same/next day depending on the urgency. Sometimes, I simply get prescribed medication without needing to see a doctor as they trust that I know myself and my symptoms well enough. This is very much appreciated.

I really like that they've taken to texting acute medication barcodes to you as well - the pharmacy next door makes this a very fast and efficient process so you're not having to go back later that day when the prescriptions come across from the surgery.