"Genuine care and compassion"

I recently attended the Outpatient Rheumatology Clinic.  My height / weight / blood pressure was taken by a nurse called Orla. 

Orla was professional, very caring and compassionate.  My blood pressure was high.  Orla asked that I came back to her after I'd been seen by the consultant and she would take it again. 

I went back to Orla at the end of my appointment (had to have a chest x-ray and a number of bloods taken after speaking to the consultant).  My blood pressure had come down, but was still slightly high. 

Due to Orla's open, friendly and caring nature I started to chat to her about some work pressures, and ended up in tears.  I can't thank Orla enough for her genuine care and compassion. 

On her advice I have since attended my GP and my blood pressure is within normal range again, and I am mindful of the impact of work pressures and the impact on my health.

  Thanks Orla, for going above and beyond to support me that day!