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Felt so relaxed and the staff were wonderful

Posted By talonyn57

"Felt so relaxed and the staff were wonderful"

About: Sidwell Street Clinic / Exeter Sexual Health

(as the patient),

Came in for a routine health screening and vaccine top up. Staff were extremely polite and kind and couldn’t fault them at all. Even after the bloods were taken, went the extra mile and wouldn’t let me leave until I had a sugar tablet and drink to be on the safe side. I’ve had many bloods taken and never had this! Honestly felt so relaxed and the staff were wonderful.

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Responses

Response from Judith Sumner, Receptionist - Exeter Sexual Health Service, Sexual Health Service - Exeter, Royal Devon University Healthcare NHS Foundation Trust last week
Judith Sumner
Receptionist - Exeter Sexual Health Service, Sexual Health Service - Exeter,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 16/04/2024 at 15:49
Published on Care Opinion at 15:49

Hi talonyn57,

Thank you so much for your lovely feedback.

I am so glad that you had such a positive and relaxing experience with us and that staff were polite and kind.

We definitely pride ourselves on going the extra mile and making sure all patients feel safe and comfortable, I am pleased that this was how you felt.

Please don't hesitate to contact us on 0300 303 3989 if we can help with anything else.

Best wishes

Judith

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