I have since January been trying to get an appointment to see the Nurse. When I eventually see a Doctor its fine but getting to see them is in my experience very difficult.
I have been told to ring in exactly 7 days prior to the appointment you want so I do. When I get through, there are none.
The example today was ringing in at 0830 on the second and going to position 39. After 40 minutes my mobile phone ran out of power so I rang back on my wife's phone. When we got through we were told that there were no appointments.
We have had to obtain emergency prescriptions, an unnecessary, a waste of everyone's time.
I applied 21 days ago for an on line access code to do on line bookings. Why does it take so long to get this? If you sent it I would nt have had to phone all the time and waste everyone's time.
Today I asked for a Nurses appointment and the excuse this time is that they are changing over for Highley patients so there are no appointments for anyone? This is outrageous.
It appears chaotic, the booking system simply isnt working and the excuses I could list for an hour. Not at all impressed and will try and move to another, any other practice
"Near impossible to get an apointment"
About: Bridgnorth Medical Practice Bridgnorth Medical Practice Bridgnorth WV16 4EN https://northgatehealthcare.co.uk/
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