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Kind, caring, considerate and helpful

Posted By Sasbly

"Kind, caring, considerate and helpful"

About: Royal Cornwall Hospital (Treliske) / Ophthalmology

(as a service user),

We sat down in a very full waiting room at the eye clinic, but only sat for a few minutes before we were called. Steph came and got us and introduced herself and her colleague Uzoma. They were very kind, caring,considerate and helpful. Our experience was amazing xx

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Responses

Response from Catherine Miles, Deputy Sister, Ophthalmology, Royal Cornwall Hospitals NHS Trust 2 weeks ago
Catherine Miles
Deputy Sister, Ophthalmology,
Royal Cornwall Hospitals NHS Trust

Submitted on 16/04/2024 at 08:19
Published on Care Opinion at 08:33

Dear Sasbly

Thank you for taking the time to leave feedback for the Eye Unit.

I am delighted to hear that you had a positive experience whilst in our care.

I am pleased to hear that you were treated with care and kindness, and that your questions were answered and explained.

I will pass your feedback to the team.

Kind regards

Catherine Miles

Deputy Sister

The Eye Unit

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