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"Exceptional service from all the staff"

About: Forth Valley Royal Hospital / Ambulatory Care

(as the patient),

Attended to have surgery undertaken for a double hernia. From beginning to end was treated with exceptional service from all the staff who work in ambulatory ward, receiving compassionate and professional care, also some laughter.

My family was included and communication was excellent 

Fabulous team.

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Responses

Response from Mandy Clark, Senior Charge Nurse, Ambulatory Care/Day Surgery, NHS Forth Valley 2 weeks ago
Mandy Clark
Senior Charge Nurse, Ambulatory Care/Day Surgery,
NHS Forth Valley
Submitted on 15/04/2024 at 15:12
Published on Care Opinion at 15:12


Dear Scotty06

Thank you for taking the time to provide feedback on your recent stay in Day Surgery, I am delighted to see you received exceptional care during your stay.

I will pass on your lovely comments to all staff within the ward.

Wishing you well in your recovery

Kind regards

Mandy and the DSU team

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