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Explained everything clearly and I left feeling very satisfi...

Posted By Garyb350

"Explained everything clearly and I left feeling very satisfied"

About: Physiotherapy Services / Angus Outpatients Physiotherapy

(as a service user),

Attended my assessment hopefully to help with a chronic back problem 

The physiotherapist was very welcoming and reassuring and explained what the assessment process involved.

I was impressed with her professionalism and knowledge and she was able to identify the nature of my condition and give me exercises to help. 

Explained everything clearly and I left feeling very satisfied with a full awareness of the nature of my condition. 

Excellent physiotherapist and an excellent overall experience.

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Responses

Response from Leanne Macdonald, AHP Physiotherapy Support Worker, Physiotherapy, NHS Tayside last week
Leanne Macdonald
AHP Physiotherapy Support Worker, Physiotherapy,
NHS Tayside

Submitted on 17/04/2024 at 09:15
Published on Care Opinion at 09:15

picture of Leanne Macdonald

Dear Garyb350

Thank you so much for taking the time to provide feedback following your physiotherapy appointment, and that it has been such a positive experience for you. It is good to hear that your physiotherapist was welcoming and reassuring and that you feel the assessment process was well explained to you. I'm delighted to hear that you left your appointment with a full awareness of your symptoms and and the exercises to help.

Thank you once again for sharing your positive experience with us and we all wish you the very best for the future.

Best wishes.

Leanne Macdonald (AHP Physiotherapy Support Worker)

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