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Ridiculous waiting time 9 hours

Story from nhs.uk

"Ridiculous waiting time 9 hours"

About: Milton Keynes Hospital

9 year old daughter with a broken wrist was waiting from 3:30am in the morning for 9 hours and no pain relief.

When asking about the wait was told it is due to doctors not coming to children's A+E!

Seem to have surplus nurses (with seemingly not enough to do) but no doctors. Nurses to allowed to view scans etc - surely a doctor can look at say yes break and action or no break and ask nurses to send home.

NHS not working!

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Responses

Response from Milton Keynes Hospital 2 weeks ago
Milton Keynes Hospital

Submitted on 16/04/2024 at 08:51
Published on nhs.uk at 08:51

Hello

My name is Lisa Barnes and I am the Patient Experience Lead at Milton Keynes Hospital. I am so sorry to read your review regarding your daughter's care. I would really appreciate it if you could contact the Patient Advice and Liaison Team (PALS) to enable us to get a clearer understanding of your experience at the hospital so we can work with the staff responsible to make improvements, where needed. PALS can be contacted as follows: pals@mkuh.nhs.uk or by telephoning 01908 995954.

I wish you and your daughter well.

Thank you

The Patient and Family Experience team

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