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"I really cannot speak highly enough of the process"

About: Royal Cornhill Hospital / Adult mental health

(as the patient),

Very positive! 

It was a long long looooooong wait to see Adult Mental Health Services at Royal Cornhill Hospital, however I was kept up to date with the changes in the waiting list and resources during that wait. 

When I finally got to see the professionals - I really cannot speak highly enough of the process.

Chris was fantastic, patient and listened to everything I had to say. In total, I had three appointments all in quick succession. Each appointment allowed for 90 minutes which is incredible - I have never before had that much time with a healthcare professional! I did not feel rushed, and Chris really made room for me to talk and he asked all the right questions.

It has restored my faith in the NHS a bit, it's under such immense pressure but they still made time for me which I am so so so grateful for. 

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Responses

Response from Fiona Tejeda, Lead Nurse, Mental Health & Learning Disabilities Service, NHS Grampian yesterday
Fiona Tejeda
Lead Nurse, Mental Health & Learning Disabilities Service,
NHS Grampian
Submitted on 30/04/2024 at 15:40
Published on Care Opinion at 15:42


picture of Fiona Tejeda

Please may I thank you for taking the time to provide your feedback. We have passed on your compliments and experience to the nurse Chris and the City ADHD Assessment service mentioned in your post.

We are very aware of the lengthy waits you and many others have been experiencing for an ADHD assessment, I am glad that the wait led to a positive experince as you and all others deserve.

Posts and feedback such as yours really are valued and make some of our harder days in healthcare worth it.

Thank you.

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