This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Very hard to navigate

Posted By Wee Arthur

"Very hard to navigate"

About: Raigmore Hospital / Prosthetics Department

(as the patient),

I’m a new patient to the prosthetics department in Raigmore Hospital, Inverness. 

The hospital has electronic automatic doors throughout, although in the prosthetics department there is still regular push/pull doors. This is very hard to navigate either in a wheelchair or on crutches, where the majority of patients for this department are using mobility aids. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Hazel Hardie, Prosthetics Department Administrator, Prosthetics, NHS Highland 3 weeks ago
Hazel Hardie
Prosthetics Department Administrator, Prosthetics,
NHS Highland

I am the first point of contact for Patients (answer telephone; book appointments; take, supply and post consumables; prepare and post repaired limbs) and I provide administrative backup to all staff in the Department which allows them to provide an efficient and effective service.

Submitted on 12/04/2024 at 14:54
Published on Care Opinion at 14:55

Hi, many thanks for taking the time to provide this feedback. I will raise this up our management chain and we will do our best to install automatic doors subject to funding.

Best wishes, the Prosthetics Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Prosthetics Service Manager, Prosthetics Department, NHS Highland 3 weeks ago
NHS Highland

Submitted on 12/04/2024 at 15:49
Published on Care Opinion at 15:51

Hi,

We really appreciate your feedback as I'm sure this is something all our service users could benefit from and we will do our best to pursue this.

many thanks

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k