"It was"

On the whole you need to be very patient, the service needs improvement, Very few doctors, But we hear of this everywhere,

I hear of some surgeries have an email system, where you can leave your request, and your Gp would respond, couldn’t this happen here

Myself last week Friday had a text message please phone your Gp

next week, so yesterday afternoon I phoned, but told very abruptly

Told “you must ring back tomorrow “ and certainly was not very helpful, however I done as asked, and a very polite receptionist this morning, and politely said your GP will ring you back, which they did, the problem is firstly trying to get through the receptionist that seems to bar you! It could really be a first class Gp service given the right staff, the receptionist needs to be polite and compassionate

And take on board, this person is needing help!

Not to treat patience as a nuisance, We don’t mean too,

It’s because we need some help in some ways, you ask for a prescription you get treated as it’s costing us more money,

I’ve read a lot of the reveiws, I can fully understand the frustration it is, I am running my own business, I have to be very careful how I respond, I’ve always been taught, “just be polite and be nice to the customer look at as if they are always right, even if they are not

Try your best to be helpful in every situation, I appreciate your short of Gp, but some health practioner I am sure could help with some medical a£vice!