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"Excellent Staff"

About: Guest Hospital

I was sent for a routine ultrasound to this hospital and the staff that saw me were amazing. I normally get quite anxious about appointments but the manner in which I was treated I came away feeling really positive. I was listened to, I was treated with kindness and respect. I wish all my experiences were the same but that’s why I wanted to write a review because we can be so quick to complain but when it comes to praise it’s easier to forget about it rather than document it. So here it is. The two women I saw were phenomenal and I hope this somehow gets back to them as an encouragement for the job they are doing.

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Responses

Response from Guest Hospital 2 weeks ago
Guest Hospital
Submitted on 17/04/2024 at 13:11
Published on nhs.uk at 13:11


Dear Sophie,

Thank you for taking the time to tell us about your positive experience at our Radiology department at Guest Hospital. We are happy to hear you received excellent care and treatment and staff were able to keep you at ease during your appointment and treat you with kindness and respect. We have passed on your kind words to staff within the Radiology department who will be happy to receive them.

All the best and take care,

Patient Experience Team

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