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"Dental care in hospital"

About: North Down Community Services / Community Dental Services

(as a parent/guardian),

My son has Hypoplastic left heart Syndrome. With his heart condition it is important to have healthy teeth. Brushing was always an issue. 3 yrs ago he had to go under anesthetic to get 4 teeth removed. Since then he has been looked after by dental dept in Bangor N.Ireland hospital. They have been so wonderful with him.

The work, patience and care provided is absolutely amazing! My son looks forward to going for his appt as they make it fun. Christine gave him a brushing chart and rewards him with stickers, tooth brush, tooth timer etc.

His teeth are in wonderful condition now due to brushing and the paint treatment from Christine the dentist. I am so pleased with his beautiful teeth and how they have made dental care fun and rewarding for my son. This treatment will prevent him from having to get teeth out.

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Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust 2 weeks ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 16/04/2024 at 11:19
Published on Care Opinion at 11:19


picture of Conor Campbell

Dear Mich88

My name is Conor Campbell. My position is Senior Manager, Assurance and Improvement with a leading role in improving the service user experience - which includes responding to any person who tells their story through Care Opinion in order to help the organisation learn and improve.

Thank you for sharing the story of your son’s experience in the care of Dental Service at Bangor Hospital.

It is great to learn that your son’s quality of care and experience has been of the standard that we aspire to

I have shared your positive feedback to Christine and the team who greatly appreciate your kind words and are glad to know that their contribution has been so meaningful to you and your son.

I hope that your son keep well going forward.

Best wishes

Conor

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