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A great experience by wonderful staff

Posted By Tomboy57

"A great experience by wonderful staff"

About: Omagh Primary Care Complex / Endoscopy Unit

(as a service user),

A colonoscopy in Endoscopy unit at Omagh Hospital and Primary Care Complex with Dr Dickey.

In admissions Michaela and Sharon were very helpful. In theatre Loretta, Anita and Rebecca made me feel relaxed and comfortable. And in recovery Roisin, Geradette and Catherine were very helpful and give me tea and toast.

Overall I couldn't praise those nurses enough for the pleasant and dedicated way they perform their duties. Of course Dr Dickey did his usual perfect job and made me feel relaxed and I’m always confident when he’s the man in charge.

So overall a great experience by wonderful staff.

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Responses

Response from Joelle Todd, Staff Nurse Endoscopy Unit OHPCC, Acute, WHSCT 2 weeks ago
Joelle Todd
Staff Nurse Endoscopy Unit OHPCC, Acute,
WHSCT

Submitted on 15/04/2024 at 08:53
Published on Care Opinion at 08:53

Morning Tomboy57,

Thank you for taking the time to complete feedback for our department.

I am so pleased you had a positive experience whilst in for your procedure in our department. The team here really do work so hard to ensure a high quality service is delivered to all who enter our doors, especially when it can be a time of worry for many patients. Thank you again for giving up your time to complete this & I will gladly pass on your kind words to the rest of the team.

Regards

Joelle (Endoscopy Sister)

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Tomboy57 (a service user)

Thank you

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