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"Having the coil fitted"

About: Sexual Health Services - North Staffordshire and Stoke-on-Trent (Open Clinic)

(as the patient),

The appointment itself was lovely- as can be. The ladies made me feel very comfortable. The issue was I'd had a phone call the previous evening to say there was a cancellation and give the 9:15am slot. At 9:30 I asked how late they were running. There was a communication error their side which meant I was not on the system. They did correct this and had me in straight away resolving it quickly.

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