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Care Opinion

Put my mind at ease

Posted By Val917

"Put my mind at ease"

About: Cannock Chase Hospital / General surgery Cannock Chase Hospital / Trauma and orthopaedics

(as a service user),

My story starts at pre assessment and the team of dedicated staff who had done their research on my previous surgery and anaesthetic notes. An issue was flagged up and by talking with the appropriate people was resolved . I was informed my surgery could go ahead on the scheduled day. The day came and I was duly greeted by Hollybank ward staff and then seen by anaesthetist who informed me he was happy to anaethetise me but a bed had been booked on the ward should I need to stay overnight - putting my mind at ease. The operation went well and I was allowed home to the care of my son at 18:30. Thank you to Mr McBride , the anaethetist, theatre team and the day case ward staff and pre assesment staff. Thankyou NHS 

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Responses

Response from Christine Rock, Patient Experience Advisor, The Royal Wolverhampton NHS Trust 2 weeks ago
Christine Rock
Patient Experience Advisor,
The Royal Wolverhampton NHS Trust

Submitted on 12/04/2024 at 13:38
Published on Care Opinion at 13:38

Thank you very much for taking the time to post comments regarding your recent patient experience.

I will share your comments with our staff and wish you well.

Kindest regards

Alison Dowling

Associate Director of Patient Relations

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Val917 (a service user)

Thank you. I am so grateful for the care received.

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