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The most awful department I have ever been to

Story from nhs.uk

"The most awful department I have ever been to"

About: The Royal London Hospital

the nurses refused to obs for 6 hours and doctors refused to come and speak to you for 10 hours. The nurses were dismissive to me and my family. The doctors have no bedside manner.

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Responses

Response from The Royal London Hospital last month
The Royal London Hospital

Submitted on 12/04/2024 at 09:10
Published on nhs.uk at 09:11

Dear Patient,

Thank you for taking time to contact us with feedback about your experience at Royal London Hospital.

We would welcome the opportunity to look into your experience and provide feedback as appropriate. Should you wish for this to happen, please liaise with the PALS Team on site who will be happy to assist you further. They can be contacted on Tel. No 0203 594 2040 or via email to bartshealth.familycontact@nhs.net

Kind regards

Central Complaints Team

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