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Excellent experience

Story from nhs.uk

"Excellent experience"

About: Dorset County Hospital

I attended the endoscopy unit at Dorset Hospital on 9th March in response to a referral by the hospital's Colorectal Surgery Dept. I was seen immediately by very pleasant nurses and was fully informed of the colonoscopy that I was to undergo. There was no waiting about and the whole procedure was very well managed displaying the care and attention of all concerned. The same can be said for my initial appointment with the Colorectal Dept.Thank you.

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Responses

Response from Dorset County Hospital last week
Dorset County Hospital

Submitted on 19/04/2024 at 15:27
Published on nhs.uk at 15:27

Dear Mr Baker

Thank you so much for taking the time to leave your feedback. It is great to hear about the care you received from the Colorectal surgery and Endoscopy teams. This is the high standard of care we hope to achieve for all our patients and loved ones.

I will ensure the staff involved in your care are aware of the lovely comments you have left.

Best wishes

Julia Woodhouse

Patient Experience Co-ordinator

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