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"Really excellent service"

About: Ear, Nose & Throat / Ear, Nose and Throat Outpatients Area 4

(as the patient),

Referred for Nasal cautery due to recurring nosebleeds. Quick service. Was seen much sooner than I anticipated. Seen by the same registrar twice who was skilled and pleasant. Nurses were excellent as well. Really excellent service.

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Responses

Response from Leaca Crawford, Senior Nurse, Specialist Surgery, NHS Tayside 2 weeks ago
Leaca Crawford
Senior Nurse, Specialist Surgery,
NHS Tayside

This member of staff work as a Senior Nurse within Ninewells Hospital

Submitted on 12/04/2024 at 18:50
Published on Care Opinion at 18:50


Dear Vegajh94

Thank you for taking the time to provide feedback regarding your recent experience when attending the ENT Outpatient Department

I am pleased to read you felt the service was quick and staff were skilled and pleasant.

Our teams work hard to ensure the best care is delivered to our patients.

I will share your feedback with the team and I hope you are recovering will from your procedure.

Kind regards

Leaca Crawford

Senior Nurse

Specialist Surgery

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Leaca Crawford, Senior Nurse, Specialist Surgery, NHS Tayside 2 weeks ago
Leaca Crawford
Senior Nurse, Specialist Surgery,
NHS Tayside

This member of staff work as a Senior Nurse within Ninewells Hospital

Submitted on 12/04/2024 at 18:50
Published on Care Opinion at 18:50


Dear Vegajh94

Thank you for taking the time to provide feedback regarding your recent experience when attending the ENT Outpatient Department

I am pleased to read you felt the service was quick and staff were skilled and pleasant.

Our teams work hard to ensure the best care is delivered to our patients.

I will share your feedback with the team and I hope you are recovering will from your procedure.

Kind regards

Leaca Crawford

Senior Nurse

Specialist Surgery

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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