"Terrible service"

I went into the practice 9/4/2024 to make an appointment for a doctor to look at two skin lesions, I had to change the appointment from next week to be told there were no appointments for 4 weeks. Seeing they could be skin cancer I feel that this wasn’t good enough.

The receptionist didn’t look to see if there were any cancellations and she wasn’t in the least but kind or apologetic.

I had to ring 111 who got me into a surgery in Erdington.

Thank goodness for 111 and the Erdington surgery