I lost my uncle to cancer. He had a hospital appointment at X-ray in RVH and knowing that the health service is under pressure I rang up despite dealing with grief to cancel appointment.
Was transferred from appointments to X-ray and explained about his passing and wanted let them know that he wouldn’t be at appt. The staff member simply said ok will put message on system. No compassion or thanks for letting them know!
"Staff response and service"
About: Royal Victoria Hospital / Radiology Royal Victoria Hospital Radiology BT12 6BA
Posted by Disappointed servicd user (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Grainne Harte
See more responses from Grainne Harte