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"Professional and reassuring"

About: Wishaw General Hospital / Paediatrics wards (19 & 20)

(as a parent/guardian),

My 3 year old son was seen in Ward 19 for a prolonged enlarged lymph node in his neck. Dr Ahmed was professional and reassuring. He had an excellent manner with my son and myself. We left the appointment with a solution and a referral to ENT. Dr Ahmed was very helpful, answered all of my questions and carried out his examinations playfully which my son enjoyed. We were also seen within 7 working days from GP referral to appointment in ward 19 - an excellent service. Thank you. 

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Responses

Response from Annie Campbell, Senior Charge Nurse, W19, North Lanarkshire Health & Social Care Partnership last month
Annie Campbell
Senior Charge Nurse, W19,
North Lanarkshire Health & Social Care Partnership
Submitted on 11/04/2024 at 08:43
Published on Care Opinion at 08:43


Hi tuarusgc48,

I am sorry to her your Son needed to attend hospital but I am delighted to hear your felt reassured during this experience. Thank you for providing such positive feedback, I will pass this on to Dr Ahmed and I hope your Son is recovering well.

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