Sunday morning I reluctantly took myself to Trafford hospital with an abscess in my throat. A quinsy. I was sent to Salford Royal ENT urgently. Sadly I had to see the A &E triage nurse. She phoned ENT and told them I had no symptoms apart from a raised heartbeat probably due to rushing into A &E. Why did she think it ok to talk to me and my partner as though we were complete fools. She said I didn't have hot potato neck!! Rude rude rude.
Went through to ENT. Hooked up to IV antibiotics steroids had abscess drained and spent two days in hospital.
Triage nurse shouldn't be working with the public. She obviously hates her job and people.
It upset me I felt a complete fool a time waster and a fraud.
I look forward to a response.
Let's not forget a I didn't pitch up at A&E I was sent by a doctor.
"Rude"
About: Salford Royal Salford Royal Salford M6 8HD
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Salford Royal