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"In all my experience was very positive"

About: Omagh Primary Care Complex / Radiology

(as the patient),

Radiology was very busy on the day of my appointment. I was there for a chest x ray. I was taken within 20 minutes of my appointment time and received by courteous professionals. In all my experience was very positive.

On one point of possible improvement is how I was called for my x ray. I have hearing impairment and found that I had to concentrate on listening for my name in a busy crowded waiting area?

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Responses

Response from DonnaMarie McNulty, Radiographer, Acute Services- Radiology Department Omagh Hospital & Primary Care Complex, WHSCT last month
DonnaMarie McNulty
Radiographer, Acute Services- Radiology Department Omagh Hospital & Primary Care Complex,
WHSCT
Submitted on 12/04/2024 at 10:13
Published on Care Opinion at 10:13


Thankyou muscacq44 for taking the time to post a comment with Care Opinion. I am glad to here that you had a positive experience while in our department.

I shall share your comments with the staff and we shall look into a way to improve our communication skills when calling patient names from the waiting room.

This has been very useful. Thankyou

Donna

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