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"Good practice generally "

About: Higham Hill Medical Centre

Phoned up in morning and obviously the receptionist could hear hope bad I was and I got an appointment that morning thankfully. Generally you have to wait a week or two but no way could I have suffered and waited that long. So thank you to the team

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Responses

Response from Higham Hill Medical Centre 3 weeks ago
Higham Hill Medical Centre
Submitted on 09/04/2024 at 09:18
Published on nhs.uk at 09:18


Dear Christine

Thank you for your review.

Our staff are trained to triage and offer appointment appropriately. So yes your illness indicated a same day appointment.

Our staff can triage and can book you with other services that is available i.e. Pharmacy First, Social Prescriber, Physio, In-house pharmacist, nurse and Physician Associate.

Practice Manager

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