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Every aspect of my care was excellent

Posted By yellownz59

"Every aspect of my care was excellent"

About: Craigavon Area Hospital / Orthopaedics

(as a service user),

I was admitted to the orthopaedic ward following an injury to my elbow which required surgery. Every aspect of my care was excellent. The domestic team had a very clean and comfortable ward ready for me. The nursing team was always friendly and attentive, day and night. They treated me with dignity and respect and I felt safe and cared for. The healthcare assistants were likewise approachable and happy to address any request. The surgical team and anaesthetist explained the procedure needed in clear terms and took time to address any questions that I had. Sister on the ward listened to me and followed up my post op query. I left with a clear idea of review needed, and an appointment in place. I feel very thankful that such a professional, empathetic and caring team was in place to care for me.

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Responses

Response from Joanne Nugent, Ward Sister, orthopaedics, Acute Directorate, Southern Health and Social Care Trust 2 weeks ago
Joanne Nugent
Ward Sister, orthopaedics, Acute Directorate,
Southern Health and Social Care Trust

Submitted on 11/04/2024 at 16:29
Published on Care Opinion at 16:29

Hello

Thank you so much for your lovely feedback to all the staff on the orthopaedic ward. I will pass this onto all staff. It is so encouraging to read. I will pass this onto all the staff.

I take this opportunity to wish you a full recovery from your surgery.

Kind regards

Ward sister

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