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"My local GP"

About: General practices in Forth Valley

(as the patient),

I had severe back pain and had an appointment at my local surgery. I saw a doctor who was there for a year as my practice is a teaching one. I cannot praise him enough. He really listened to me, gave me a thorough examination, asked relevant questions and prescribed painkillers and applied for a scan for me. He also said that if anything changed or I felt worse to get back in touch.

Five days later I was in more pain and he saw me that day, asked another doctor for a second opinion, gave me stronger painkillers and chased up my scan. I had a scan the following week and a few days later had an emergency operation.  After the operation I was pain free!

From the time I had my first appointment with him until I had my operation it was 3 weeks. I cannot praise him and the NHS enough. Thank you.

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Responses

Response from Caroline Logan, Person Centred Co-ordinator, Nursing, NHS Forth Valley 2 weeks ago
Caroline Logan
Person Centred Co-ordinator, Nursing,
NHS Forth Valley
Submitted on 11/04/2024 at 10:43
Published on Care Opinion at 10:43


Dear Gillaine24

Thank you for taking the time to share you experience with us regarding your GP. It is always lovely to hear such positive feedback regarding our patient's care journey. It will be a huge relief for you to be pain free and I am so pleased that everything went well.

I was wondering if you could e-mail me with details of your GP Practice which will enable me to share your lovely story with them. My e-mail address is fv.patientexperience@nhs.scot. I know the practice will be delighted to receive such positive feedback about your experience with the GP.

I hope you are recovering well and look forward to hearing from you.

Best Wishes

Caroline

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