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Too much difference between nursing shifts

Posted By Bigkz74

"Too much difference between nursing shifts"

About: Borders General Hospital / Acute Assessment Unit

(as a service user),

I felt too much difference between nursing shifts , one in particular, always looking busy, but it seemed to me achieving nothing. Routine obs were ok, but individual queries ignored.

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Responses

Response from Alan Milne, Clinical Nurse Manager, NHS Borders 2 weeks ago
Alan Milne
Clinical Nurse Manager,
NHS Borders

Submitted on 16/04/2024 at 10:46
Published on Care Opinion at 10:46

Morning Bigkz74

Im sorry to hear of your experience when attending the Ambulatory Care clinic.

If you would like to make a formal complaint please contact the patient experience team so we can look into this further

Alan

Clinical Nurse Manager

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