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Great Client Care

Story from nhs.uk

"Great Client Care"

About: Central Middlesex Hospital

What a lovely caring person I had at my appointment. She explained each step of the procedure and put me at ease from the offset. She was so encouraging and voiced her approval and encouragement at each step of the procedure. I greatly appreciated this! I left feeling what a lovely person to have been fortunate to have at both appointments

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Responses

Response from London North West University Healthcare NHS Trust last month
London North West University Healthcare NHS Trust

Submitted on 09/04/2024 at 10:35
Published on Care Opinion at 10:35

Dear Service User,

Thank you for sharing your feedback regarding your recent visit to CMH.

It's lovely to read how you were cared for with encouragement and was put at ease. From your post I am unable to see what service this is regarding. If you would like your feedback to be shared with the service please do get in contact with the Patient Experience Team were we will be action this for you. LNWH-tr.PATIENTEXPERIENCE@nhs.net

Kind Regards,

Emma Calnan - Patient Experience Officer

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