This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Fantastic!

Story from nhs.uk

"Fantastic!"

About: Burnley General Hospital

I have just had ACL reconstruction surgery and currently on ward 15. All the team who undertook the surgery were great, humorous, knowledgeable and reassuring. I have a long term anxiety disorder which I let ward 15 know when I arrived as it raises certain challenges and has been heightened this last few weeks. Unbelievably, the calmest I have been in the last 2 weeks is whilst staying at ward 15! This is purely down to the professionalism, approachability and dedication of the team here. I can not praise then enough, a genuinely fantastic team and department! Many thanks!

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Burnley General Hospital 3 weeks ago
Burnley General Hospital

Submitted on 08/04/2024 at 09:56
Published on nhs.uk at 09:56

Dear Richard,

What a wonderful review for the staff working in the Orthopaedic Department at Burnley General Teaching Hospital following your recent stay on Ward 15 after ACL reconstruction surgery. Thank you for sharing this. Our staff always strive to deliver, safe, personal and effective care and it will be a pleasure to pass on your feedback to the team.

If there is anything further you would like to tell us about this experience then you can contact the Patient Experience team by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Kind Regards

Sarah Ridehalgh

Patient Experience Facilitator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k