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Outstanding care and friendliness at colonoscopy

Posted By eatermh97

"Outstanding care and friendliness at colonoscopy"

About: Grantham & District Hospital / Endoscopy

(as a service user),

I attended for colonoscopy. I was seen promptly, professionally and with friendliness. My experience was dignified throughout. The procedure was explained thoroughly and I was put completely at ease.

Although Grantham hospital is further for me to travel from my home than Lincoln County, it is my preference because of the outstanding care shown by all members of staff in the colonoscopy clinic.

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Responses

Response from Elizabeth Withers, Sister, Endoscopy, Grantham Hospital 2 weeks ago
Elizabeth Withers
Sister, Endoscopy,
Grantham Hospital

Submitted on 09/04/2024 at 12:22
Published on Care Opinion at 12:22

Dear eatermh97

Thank you for your lovely feedback that the care that you received by all members of the team was outstanding, as a trust this is what we aim for. It is reasurring that you found the care to be professional and dignified. This is the experience that we aim for for all our patients and it is only by receiving your comments that we are able to make any changes required to our services. We are grateful for your very positive comments and we will share this with the team.

Kind Regards

Liz

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