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"They take care of me to such a high standard"

About: The Ulster Hospital / Medical Day Case Unit

(as the patient),

I have been attending the medical day case unit for my  7 weekly infusion of Remicade for over 10 years.  

The staff are amazing. When you come in you are met my Michelle and Janice  the ward clerks who are both a ray of sunshine on a dull morning.

They are your first point of contact on this ward and are so efficient and friendly. My infusion is over an hour and I am put at ease and looked after by dedicated nurses such as Juvy, Dianne, Katie Pheobie and many more who I have met over the years. 

I also have to give a shout out to the domestic staff who bring you a lovely cup of tea made to your specification. I realise I have been attending here for a long time but I know if it’s your first, all the staff will put use at ease and look after you to a very high standard. 

I today climate when there is a lot of negativity about the health service I have found a haven the storms of life in medical day case unit who take care of me to such a high standard. 

Thanks everyone 🥰

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Responses

Response from Karyn Dowie, Medical Day Case Ward Manager, Medicine - Medical Wards, South Eastern Health & Social Care Trust 3 weeks ago
Karyn Dowie
Medical Day Case Ward Manager, Medicine - Medical Wards,
South Eastern Health & Social Care Trust
Submitted on 08/04/2024 at 15:34
Published on Care Opinion at 15:34


thank you for taking the time to complete such a lovely care opinion. it really is a true reflection of how people are treated here in the unit. everyone works so hard to provide such a high standard of care and it is lovely that it shines through from the moment you walk in. I will pass on your kinds words to the team who will be delighted to read this, we look forwarding to welcoming you back for your next infusion.

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