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Professional, caring and reassuring

Posted By Pass on my thanks

"Professional, caring and reassuring"

About: Causeway Hospital / Day Procedure Unit

(as a service user),

I already know I am a part of an incredible and dedicated team. But when you’re a patient yourself, your eyes are truly opened to how professional, caring and reassuring everyone is. Thank you to Emma for the perfect admission, Mandy, Donna and Margaret for all their care and attention in theatre and Brenda in recovery.

Not forgetting Mr Motindi who was very reassuring during my surgery. 

Keep doing what you do.

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Responses

Response from Charlotte McKeeman, Ward Sister, Day Procedure Unit, Causeway Hospital, NHSCT 3 weeks ago
Charlotte McKeeman
Ward Sister, Day Procedure Unit, Causeway Hospital,
NHSCT

Submitted on 08/04/2024 at 14:29
Published on Care Opinion at 14:29

Hi there

I would like to sincerely thank you for your very kind words relating to our team.

The team go to great measures to ensure every patient feels at ease and safe within our department and I am delighted to hear that you had a great experience

I wish you a speedy recovery and thanks again for sending in your kind compliments

Many Thanks

Charlotte McKeeman

Ward Manager

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