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"The sort of care and diligence that is rarely found in any other profession"

About: Outpatients / Pre-op Assessment Unit

(as the patient),

I attended my appointment as requested and found the whole experience went as smooth as could be.

The nurses, Kendra and Brenda, were extremely professional and thorough and explained everything very clearly.

The dedication and caring shown to me throughout was exemplary which started fifteen minutes before my allotted appointment time as the aforementioned staff were in and ready early. This is the sort of care and diligence that is rarely found in any other profession. 

Overall both Kendra and Brenda, as well as all the other associated staff, were marvellous and a credit to their profession. 

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Responses

Response from Sandra Myles, SeniorCharge Nurse, Pre Op Assessment, NHS Forth Valley last month
Sandra Myles
SeniorCharge Nurse, Pre Op Assessment,
NHS Forth Valley
Submitted on 09/04/2024 at 09:08
Published on Care Opinion at 09:08


Dear Ted54

Thank you for taking the time to leave your feedback, I am very fortunate to manage a very professional but person centred team. I am glad they made your visit as pleasant as possible and I will gladly pass on your comments.

May I take this opportunity to wish you all the best as you recover from your surgery

Kind regards

Sandra

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