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Recent cancer treatment

Posted By Jpen86

"Recent cancer treatment"

About: Victoria Hospital / Colorectal Unit Victoria Hospital / General Surgery Victoria Hospital / Haematology/Oncology Day Unit

(as the patient),

I have over the last 7 months undergone a number of treatments and operations at Victoria Hospital after being diagnosed with bowel cancer.

This involved an operation to fit a stoma, radiotherapy, chemo-therapy and finally an operation to remove the remaining tumour. I am delighted to report the treatments have been a success and I am now cancer free. 

My family and I are most grateful for the care and professionalism given to me by Mr Proctor, who from diagnosis to cure went above and beyond.

His presence and ability to answer concerns, sometimes in his own time after a busy day, reduced anxiety experienced by my wife and I.

Personally, I quickly established a trust in Mr Proctor (now justifiable) which made these last 7 months considerably less dramatic.

My family and I now have the highest regard for those responsible for my care and thought it respectful to inform you of this.
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Responses

Response from Louise Noble, Service Manager, Planned Care, NHS Fife 4 weeks ago
Louise Noble
Service Manager, Planned Care,
NHS Fife

Submitted on 08/04/2024 at 10:40
Published on Care Opinion at 10:40

Dear Jpen86

My name is Louise and I am the service manager for General Surgery. Many thanks for sharing the details of your journey and for taking the time to highlight the care provided by Mr Proctor and all the team. I am so pleased to hear your news that you are now cancer free. It has clearly been a traumatic time with a lot of treatments and knowing that you felt supported so well through it all will mean a lot to the team.

I wish you all the best for the future and thank you again for taking the time to provide this feedback.

Best wishes

Louise Noble, Service Manager

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Response from Murdina MacDonald, Lead Cancer Nurse, Cancer Services, NHS Fife 4 weeks ago
Murdina MacDonald
Lead Cancer Nurse, Cancer Services,
NHS Fife

Submitted on 08/04/2024 at 12:12
Published on Care Opinion at 12:12

Dear Jpen86

Thank you for taking the time to share your care experience with us. My name is Murdina MacDonald and I am the Lead Cancer Nurse for Cancer. We are truly delighted to hear that your treatments and operations have been successful, resulting in your recovery from bowel cancer.

We are especially grateful for your kind words about Mr. Proctor and the exceptional care he provided throughout your treatment. It’s heartening to hear that he not only demonstrated professionalism but also went above and beyond to address your concerns, even outside of regular hours. Building trust and reducing anxiety for patients and their families are paramount in our approach to care, and we are thrilled that Mr. Proctor was able to achieve this for you.

Your feedback is incredibly valuable to us, and we will ensure that Mr. Proctor and the rest of our team receive recognition for their outstanding efforts. Your highest regard for our care team is truly appreciated

Wishing you continued good health.

Kind Regards

Murdina

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