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"Something taken off my tongue"

About: North Devon District Hospital / Oral & Maxillofacial Surgery

(as the patient),

My experience was a good one. The staff which were Alex who did the procedure was very professional I felt comfortable, safe, and respected.

Julie and Dianne the nurses were so welcoming and made my experience so stress less my anxiety was near zero.

Emma the receptionist was very welcoming and helpful and all weee very polite.

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Responses

Response from Dianne Cooper, Senior Dental Nurse - Maxillofacial & Orthodontics (Northern Services), Maxillofacial & Orthodontics (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 4 weeks ago
Dianne Cooper
Senior Dental Nurse - Maxillofacial & Orthodontics (Northern Services), Maxillofacial & Orthodontics (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 09/04/2024 at 10:16
Published on Care Opinion at 10:16


picture of Dianne Cooper

Hi

thank you so much for taking the time to send in your feedback. I am so pleased that your experience was a good one. It is important to us, that our patient's have a positive experience and I will certainly past on your kind comments to the team involved in your care. I hope your recovery is going well and if you need any further advice please contact us.

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Update posted by airrj35 (the patient)

Recovery is good thanks had a letter yesterday saying what it was and has gone to histology I guess I will hear back either way on the results? Anyway thanks again to all of you:)

Response from Dianne Cooper, Senior Dental Nurse - Maxillofacial & Orthodontics (Northern Services), Maxillofacial & Orthodontics (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 4 weeks ago
Dianne Cooper
Senior Dental Nurse - Maxillofacial & Orthodontics (Northern Services), Maxillofacial & Orthodontics (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 10/04/2024 at 11:06
Published on Care Opinion at 11:06


picture of Dianne Cooper

Hi

I am pleased to hear you are recovering well, you should receive a letter confirming your results in 6 to 8 weeks.

kind regards

Dianne Cooper

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