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Brilliant Experience

Story from nhs.uk

"Brilliant Experience "

About: Dorset County Hospital

I was referred by my optician on good Friday

I received a call on Easter Saturday and was booked in for the following Tuesday

All the staff were efficient, friendly, caring and extremely professional and competent

I felt in safe hands and was given clear information about my treatment plan

I am extremely grateful and appreciative and cannot fault the service provided, it was exceptional

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Responses

Response from Dorset County Hospital last week
Dorset County Hospital

Submitted on 19/04/2024 at 15:58
Published on nhs.uk at 15:58

Hello

Thank you so much for taking the time to leave your feedback. It is great to hear about the care you received from the Ophthalology team, I am so pleased they were able to treat and reassure you. This is the high standard of clear and empathetic care we hope to achieve for all our patients and loved ones. I will ensure the staff are made aware of your lovely comments and I hope you are making good progress following your procedure.

Best wishes

Julia Woodhouse

Patient Experience Co-ordinator

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