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"Better use of words"

About: Birmingham Community Healthcare NHS Foundation Trust

Attended today for my first appointment I will not fault the care I was given and the explaining of procedures however I do not appreciate been made to feel like I'm fat the exact wording used was have you tried losing weight I was feeling very vulnerable as it was as I was in a state of undress ready for examination

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Responses

Response from Birmingham Community Healthcare NHS Foundation Trust 3 weeks ago
Birmingham Community Healthcare NHS Foundation Trust
Submitted on 04/04/2024 at 09:15
Published on nhs.uk at 09:15


Dear patient, thank you for your feedback and I'm so sorry this was your experience. If you would like to tell us more about the appointment you attended, please contact our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Feedback Team

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