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Thank you

Story from nhs.uk

"Thank you"

About: Heartlands Hospital

I has a major burn in my hand. I visited the A&E twice for initial treatment and dressing 2 days after. I cannot thank enough the nurses who treated me. I think it will heal soon and the treatment removed my mental stresses as I know it would be better as I have received the right treatment on time. A big thanks again to all minor injury department nurses.

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Responses

Response from Heartlands Hospital 4 weeks ago
Heartlands Hospital

Submitted on 03/04/2024 at 13:56
Published on nhs.uk at 13:56

Dear Patient

Thank you so much for taking the time to provide feedback about Heartlands Hospital - apologies for the delayed response. We are delighted to hear about the excellent care you received in the Emergency Department from the minor injury department nurses.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

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