"Making me feel uncomfortable"

The staff on our ward – Emerald patient

Staff are standing around the food hatch and some staff don’t even wear gloves to serve the food and I don’t like the idea of them breathing all over our food.

They are just touching our bread and food wish their hands.

When we are requesting certain foods from the menu, staff aren’t writing down what we have asked for and the extras that is left over the staff are eating the patients food.

The staff are also drinking our squash as well which is for the patients.

Night staff are really loud when we are trying to sleep.

Sometimes staff can come across really unprofessional and flirting with each other in front of us.

I keep being asked to go to my room to calm down even when I’m not a seg patient and when I’m not even angry.

The ward manager sticks up more for the staff then she does the patients. When we ask if our shopping has been delivered staff say they can’t go and have a look in the office and everything is going missing that goes in the office.

I can’t use the phone all the time because it is monitored, so they don’t let me make phone calls at all and when I ask for a stamp from the office, they either say they haven’t any or can’t get to it. I don’t like agree with patients being controlled over what snacks they can have. We are all adults and should be able to eat and drink what we want. Food and fluid charts, I don’t agree with them. It’s making us feel like we are being controlled and it’s making me feel like they are being controlling people.

The curtain falls from my door window, they aren’t putting it back up so I’m not getting my privacy.

Staff can see me, when on toilet and in the shower and it’s making me feel uncomfortable and also getting dressed and in the shower.