"Need to work a lot more to achieve Great Practice "

1. The receptionist should only refer and book for a doctor don t have their own opinion ( they are no doctors )

2. They are good doctors ofering medical services for this centre . The problem is the way how the patient information data is collected and conveyed to the doctors

3. I had a very bad experience in 2020. I was with the COVID and felt very sick that day .Called the GP. I was told is nothing the GP can do .I called 111 and the doctor asked me why they did not carried tests in the GP ( example : breathing capacity by walking a certain distance and taking the pulse and so on ). The 111 doctor called the GP and arranged my consultation in the GP practice .Why they did not carried all these tests and said is nothing we can do ? They sworn a oath toward the patients in need of assistance and medical care . At the time i wanted to forget about this thing and burry it .It seems i made the wrong choice because it seems this GP centre has no skills in assessing patients symptoms correctly .

4. After COVID 19 i had in 2020 i started to have chest infection ( every season change ).After the COVID ( i was administrated all 3 vaccins ) i became more sensitive in contracting this chest infection and the time of healing is much longer than it was in the past. In 2023 i had a chest infection , i called the GP and in the end i got no appointment booked ( they were saying is viral ) . I attended St Mary's Hospital Portsmouth -Practice Plus Group Treatment Centre and i had a prescription of antibiotics. It looks like it was no viral after all.

5. In 2023 i had a consultation with the GP regarding work stress . I explained that i can't sleep in the night and all the important symptoms .When i received the certificate it was only stress mentioned in the certificate . I specifically asked the doctor to mention a few details on the sick certificate as the company i work for has a health policy which can trigger actions . In the end i got myself only a stress on the certificate like i got the stress home .The GP needs to improve this superficiality in running to solve the patients fast . The important thing is the quality of the service not how many patients are solved in a day . Previously i was registered with Guildhall Walk Centre GP in Portsmouth ( now closed ) .It was a very good centre. Is a shame is closed .

6. My last experinece with the centre was yesterday 02-04-2024. My symptoms were showing signs of chest infection . I was told is viral .How can diagnose if i had no appoointment with a doctor ? A doctor called at 10:45 .My phone was on do not disturb by mistake .I called back the GP around 17:30 .I was appologizing for no answer when the doctor called and asked for a new call .The receptionist started to tell me that my symptoms are viraland is nothing they can do . I am preparing this morning to go back to St Mary's Hospital Treatment Centre

Thank you.Kind Regards