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Care Opinion

Excellent care.

Posted By Heat83

"Excellent care."

About: Gastroenterology / Ward 2 (Gastroenterology) Ninewells Hospital / Acute Medical Unit (AMU)

(as a service user),

I was admitted via AMU to ward 2 with a crohns flare just weeks after surgery. All of the staff from AMU to ward 2 and everywhere and everyone in between treated me with dignity and respect. They ensured that I was comfortable and fully informed throughout my stay. Being in hospital is never an easy or happy situation. But every member of staff I came into contact with made it better. 

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Responses

Response from Alana Etchels, Senior Charge Nurse, ward 2, NHS Tayside 2 weeks ago
Alana Etchels
Senior Charge Nurse, ward 2,
NHS Tayside

Submitted on 12/04/2024 at 07:56
Published on Care Opinion at 09:05

Thank you so much for your kind words, its nice to hear that you had a positive experience at a very stressful time. Your feedback is important to us, as a team as we are constantly trying to improve our area. I'm glad you were treated as a individual with respect and dignity throughout.

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Response from Linda Nicol, Senior Nurse, Acute Medical Unit / Short Stay Medicine, Ninewells Hospital, NHS Tayside last week
Linda Nicol
Senior Nurse, Acute Medical Unit / Short Stay Medicine,
Ninewells Hospital, NHS Tayside

Submitted on 22/04/2024 at 11:22
Published on Care Opinion at 11:22

Thank you for your kind feedback regarding the AMU staff. I will ensure that this is passed on to the team. I hope you are continuing to recover after your hospital stay.

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